Professional Beauty
Professional Beauty


8 MIN READ TIME

Insider beauty

Folli Follie

With recruitment still one of the biggest challenges in the industry, inding ways to retain the great therapists you employ is at the forefront of your priorities.

With many recognising the power a good working culture and competitive wages have in keeping star employees, just under half of you (42%) are reviewing staff salaries yearly, while nearly a third (30%) are working to a less rigid structure, assessing them as and when employee’s goals are met.

Do you want to know the average salary for the industry so you can benchmark your business? Head to page 57 to read the indings from our exclusive salary survey, in collaboration with the NBF and NHF, covering the most commonly paid national wages and bonuses in the beauty industry.

On the spot

What are the key qualities you look for in front-ofhouse staff?

1. Professional manner

2. Good listener

3. Adaptability

4. Time-management skills

45% have attended, or would like to attend, a course to help them spot the signs of domestic abuse in clients

How often do you review your employees’ salaries?

1. Annually

2. Based on when goals/objectives are met

3. Every six months

Take part in our Insider feature

Want to have your say on the beauty industry? Take part in our Insider feature and you’ll be rewarded with a £20 voucher to spend at the next Professional Beauty show you attend. Sign up at: professionalbeauty.co.uk/insider

October 2018 in numbers

HOW DID TREATMENT BUSINESS IN OCTOBER 2018 COMPARE WITH OCTOBER 2017?

62% BETTER

24% SAME

14% WORSE

AVERAGE TREATMENT ROOM OCCUPANCY

63%

HOW DID RETAIL BUSINESS IN OCTOBER 2018 COMPARE WITH OCTOBER 2017?

40% BETTER

36% SAME

24% WORSE

This article appears in the PB December 2018 Issue of Professional Beauty

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This article appears in the PB December 2018 Issue of Professional Beauty