With recruitment still one of the biggest challenges in the industry, inding ways to retain the great therapists you employ is at the forefront of your priorities.
With many recognising the power a good working culture and competitive wages have in keeping star employees, just under half of you (42%) are reviewing staff salaries yearly, while nearly a third (30%) are working to a less rigid structure, assessing them as and when employee’s goals are met.
Do you want to know the average salary for the industry so you can benchmark your business? Head to page 57 to read the indings from our exclusive salary survey, in collaboration with the NBF and NHF, covering the most commonly paid national wages and bonuses in the beauty industry.
On the spot
What are the key qualities you look for in front-ofhouse staff?
1. Professional manner
2. Good listener
4. Time-management skills
45% have attended, or would like to attend, a course to help them spot the signs of domestic abuse in clients
How often do you review your employees’ salaries?
2. Based on when goals/objectives are met
3. Every six months
Take part in our Insider feature
Want to have your say on the beauty industry? Take part in our Insider feature and you’ll be rewarded with a £20 voucher to spend at the next Professional Beauty show you attend. Sign up at: professionalbeauty.co.uk/insider
October 2018 in numbers
HOW DID TREATMENT BUSINESS IN OCTOBER 2018 COMPARE WITH OCTOBER 2017?
AVERAGE TREATMENT ROOM OCCUPANCY
HOW DID RETAIL BUSINESS IN OCTOBER 2018 COMPARE WITH OCTOBER 2017?