One way you’re doing this is by taking a tough stance on workplace bullying, implementing new policies on the issue that come with disciplinary action (37%), making sure you’re more present on the salon floor (55%) and having a safe space where employees can confide their woes freely (24%). Find out how you can retain your best therapists during the recruitment crisis on page 115.
On the spot
How far in advance do you plan your marketing calendar for tanning treatments? 1. One to three months 2. Four to six months 3. Yearly
15% are signed up to beauty industry recycling schemes
How do you minimise the chances of bullying occurring in the workplace?
1. Be aware of issues by being present on the salon floor more
2. Have a policy in place to address bullying should it arise
3. Have a safe space where employees can confide their woes
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December 2019 in numbers
HOW DID TREATMENT BUSINESS IN DECEMBER 2019 COMPARE WITH DECEMBER 2018?