The month in numbers
HOW DID TREATMENT BUSINESS IN FEBRUARY 2017 COMPARE WITH FEBRUARY 2016?
65 % BETTER
30 % SAME
TREATMENT ROOM OCCUPANCY 79%
HOW DID RETAIL BUSINESS IN FEBRUARY 2017 COMPARE WITH FEBRUARY 2016?
40 % BETTER
35 % SAME
It’s been a good month for spas across the UK, with treatment revenue up on last year, resulting in an impressive 79% room occupancy, and retail sales reporting strong growth too, with clients coming to you for all their skincare needs. Nearly half (40%) of you enter your spa into industry awards such as the World Spa & Wellness Awards to celebrate your team’s skills and expertise. Turn to page 87 to see who walked away as the winners this year.
Making sure things run smoothly is important, which is why you spend so much time choosing the right management system for your business. Software that’s easy to use and comes from a reputable supplier are the biggest factors when you invest in new tech. Check out our feature on page 67 to see what new systems will be launching into the market this year.
On the spot
40% ENTER INDUSTRY AWARDS
WHICH BODY PRODUCT IS MOST POPULAR WITH CLIENTS AT RETAIL?
4. Shower gel
WHAT’S THE MOST IMPORTANT FACTOR WHEN CHOOSING SPA MANAGEMENT SOFTWARE?
2. Reputation of supplier
4. Support package