PROFESSIONALBEAUTY.CO.UK | Pocketmags.com

COPIED
1 mins

PROFESSIONALBEAUTY.CO.UK

Hot Topic

Do you have a cancellation/no-show policy in place?

Jemma Evans, owner, Bella Grace Beauty, West Midlands: “I haven’t had a cancellation policy previously and with Covid restrictions it made it quite difficult to enforce one. I am just returning to the salon following leave for maternity and it is absolutely something I intend to implement going forward as I need to ensure my earnings aren’t affected for the days I intend to work.”

Jolene Rees, owner, Innovations Advanced Skincare & Beauty, Stockton: “This is absolutely key to any salon business. All clients pay a 50% booking fee upfront and if they cancel late or don’t show at all they lose the 50%. Without policies, salons are not even going to cover staff wages for that time lost.”

Hot Topic

Have you considered adding aesthetic treatments to your offering?

Clare Rogers, owner, The Treatment Rooms, Brighton: “As a high street salon, we can’t afford not to. Rising overheads are constant. We’ve taken basic beauty off all of our senior therapists’ treatment lists. Clients also want to see results from their treatments.”

Hot Topic

59% of women want to focus on looking healthy rather than young

Sarah Joanne Hardy-Kiernan, founder of Trulybu: “It’s of utmost importance that we recognise healthy skin and not a picture with filtering or a celebrity who has had the opportunity to have expensive treatments. It’s time to love within and love our skin no matter our ages.”

Kerry Beavis, founder of The Abundant Therapist: “Agree, although I still think I’m 20, until I catch myself in the mirror and I can’t lie...I do a little inward sigh! But ageing is a blessing .”

Join the conversation…

Instagram: @pro_beauty01

The team
@eveoxberry
@ellen_cummings
@lollie.hancock

Facebook: /ProfessionalBeautyUK

TikTok: @professionalbeauty01

Linkedin: professionalbeauty

Twitter: @pro_beauty

YouTube: 1ProBeauty

This article appears in August 2022

Go to Page View
This article appears in...
August 2022
Go to Page View
EDITOR’S COMMENT
With recruitment still a challenge and rising costs
NEWS
59% of women over 40 prioritise looking healthy
Supercharge YOUR BUSINESS
Want to spend less time on admin and more time growing your revenue? Tamara Reid, head of partnerships at Timely Business Management Software, explains how automation can help you do just that
PROFESSIONALBEAUTY.CO.UK
We take a look inside PB’s digital world
INSIDER BEAUTY
Our exclusive monthly benchmarking stats for each sector of the market
INSIDER SPA
M&CO Mental health awareness continues to be an
INSIDER NAILS
CHI CHI LONDON The British summer is known for
Retaining TALENT
With a senior team that has stuck with the business, Hellen Ward shares her tips for recruiting, retaining and growing a salon team in a difficult climate
4 must-have APP FEATURES
Beu outlines the key features you need when choosing software to help streamline and grow your salon business
ASK THE Experts
Our beauty experts answer your questions about every aspect of running a salon or spa business
The Power of TOUCH
Discover how subscription-free Fresha supports specialist studio MASAJ to reduce the stress of city life
Talking to… JOLENE REES
The owner of Innovations Advanced Skincare and Beauty, winner of the PB Award for Spa/Salon Team of Year, tells Lollie Hancock about creating a nurturing environment and how the key to a good team goes beyond the salon walls
Creating safe spaces
Hair removal is one of the most important treatments for transgender clients. Ellen Cummings explores how salons can provide a supportive treatment experience
LASER FOCUSED
Six of the best laser and IPL devices to help you offer safe hair removal to every client
Colour PLAY
AW22 will bring a fun and fresh twist on the classic French tip and clients will play with textures as matte nails make their return. Lollie Hancock uncovers the trends
Jewels of the EARTH
Rich jewel-inspired shades and deep earth tones are taking over the pro brands’ AW22 collections
AW22 make-up TRENDS
From foiled lids to neutral tones, Lollie Hancock uncovers the make-up looks your clients will be asking for through autumn and winter
Best in the BUSINESS
The Professional Beauty Awards 2022 crowned 14 worthy winners. Here’s what makes them so special
Smooth the WAY
Ishga adapts treatments for allergy sufferers, and we try some mesotherapy-inspired body shaping
COOL & CALM
This month’s launches include skincare actives to soothe and protect, plus brow and lash care essentials
CAREER GLOW UP
Yong-chin Breslin, winner of Glow Up: Britain’s Next Make-up Star series four tells Lollie Hancock how the show developed her skills and what’s next in her career
Looking for back issues?
Browse the Archive >

Previous Article Next Article