Professional Beauty
Professional Beauty



The beauty industry has been through significant changes in recent years. While global events have undoubtedly thrown up some major challenges, many beauty professionals have been forced to take a much closer look at their business models and in so doing have made some exciting changes.

In a recent focus group we held here at Professional Beauty, it was interesting to hear many of the salon owners involved say they’re moving towards a more advanced aesthetic model, as these treatments often provide a higher profit margin and are harder for clients to replicate at home. Many also spoke of the growing shift toward self-employment, and while this does present challenges for some, as Helen Ward discusses in her column on page 39, it’s allowed others to be more flexible in their working style and competitive in their pricing.

Ultimately, an industry as dynamic and diverse as beauty is always going to evolve and, as celebrity facialist Abigail James tells us in our interview on page 55, as long as you are amazing at your specialism, “it’s competitive out there, but there are enough faces to go around”.

Many suppliers have also dramatically altered their business models in reaction to a changing marketplace, and with salons and consumers increasingly looking to shop local, we take a closer look at how some of the best British brands are updating their offers on page 63.

Amidst all this change and challenge, it’s equally important to remember why you got into the industry in the first place so, this month we also asked you to share with us you most powerful client stories. Whether it’s helping clients who are going through illness, or dramatically changing their skin and their confidence, we relive the moments that made you proud to be a beauty therapist on page 83.



This article appears in the April 2022 Issue of Professional Beauty

More from this issue

Celebrating the best of homegrown beauty, discover some of the leading professional British brands in the beauty industry
Government announces plans for mandatory Botox and filler
ASK THE Experts
Our beauty experts answer your questions about every aspect of running a salon or spa business
Soothing products for sensitised skins and lasers that treat all skin types safely top the launches list this month
With any treatment, it’s essential clients understand about any potential pain, downtime or complications. Tracey Dennison outlines her three pillars of communication for these issues to help salons avoid misunderstandings or complaints
The facialist talks to Amanda Pauley about finding your USP in the top industry, charging what you’re worth, and why she’s sharing her facial massage secrets in a brand-new book

This article appears in the April 2022 Issue of Professional Beauty