Professional Beauty
Professional Beauty


8 MIN READ TIME

Insider spa

Matalan

Broadening your menu so you can help clients cope with life-changing events is a top priority in your spas, understanding that your teams can provide a level of care to people at very troubling times. As such, many of you would like to launch an emotional wellbeing retreat focused on reducing burnout and stress (80%), followed by post-cancer recovery (25%), helping clients manage a break-up (20%) and coping with bereavement (20%).

Did you know that CBD oil-infused treatments are good for clients with built up tension? Read more about the trend on page 126. Updating your facilities to make sure you’re offering the best experience is also important, which is why many of you are thinking of adding to your thermal area. A Himalayan salt sauna (30%) and hammam (20%) are top of your wish-list, but many are also interested in a mud rasul chamber (15%) as the treatment experiences a resurgence in popularity.

On the spot

Which type of emotional wellbeing workshop would you like to add to your menu?

1. Stress/burnout reduction

2. Post-cancer recovery

3. Break-up retreats

4. Coping with bereavement

85% think mobile phones should be banned in spas

Which facility would you most like to add to your thermal area?

1. Himalayan salt sauna

2. Hammam

3. Mud rasul chamber

4. Plunge pool

August 2019 in numbers

HOW DID TREATMENT BUSINESS IN AUGUST 2019 COMPARE WITH AUGUST 2018?

65% BETTER

15% SAME

20% WORSE

AVERAGE TREATMENT ROOM OCCUPANCY 52%

HOW DID RETAIL BUSINESS IN AUGUST 2019 COMPARE WITH AUGUST 2018?

35% BETTER

45% SAME

20% WORSE

This article appears in the October 2019 Issue of Professional Beauty

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This article appears in the October 2019 Issue of Professional Beauty