EDITOR’S COMMENT | Pocketmags.com

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EDITOR’S COMMENT

With salons, spas and therapists still adjusting to the excitement and rush of reopening post-lockdown, clients are continuing to show up with skin, nail and wellbeing issues that have developed as a result of extended time away from your businesses and, in many cases, attempts at home treatments.

Contact allergies, for example, have been a hot topic in the nails world lately and can be caused or exacerbated by home use of systems that should stay in the hands of a trained professional. Our feature on page 61 explores the topic in more depth, outlining the main triggers and what you can do to prevent allergies for your clients and your team.

Hyperpigmentation has also been a cause of concern for clients who were mid-course and our feature on page 48 examines this skin issue, focusing on the differences between hyperpigmentation and melasma, what to cover in consultation, the best ingredients and technologies to use, and the latest products to help.

With most salon and spa businesses having used the time during the recent lockdowns to make significant changes, there’s a lot to take inspiration from, but it can be all too easy to get swayed by the hottest new Instaworthy salon interior or influencer-endorsed treatment and lose sight of the businesses that are really driving our industry forward – those that have stood the test of time, faced multiple hurdles and come out stronger. This issue we celebrate two of those. Our interview on page 43 focuses on the legacy being left by Calcot & Spa’s Cathy Ball as she retires and hands the reins to Fran Rowland, while on page 66, Nikki Smith of The Waxing Station in Stalybridge shares the lessons she’s learned from 25 years in the industry.

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This article appears in June 2021

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This article appears in...
June 2021
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EDITOR’S COMMENT
With salons, spas and therapists still adjusting to
NEWS
Massage and touch therapy could reduce sick days
POWER COUPLES
Combining electrotherapy with the active ingredients in aromatherapy-based skincare can lead to impressive skin results. Matt Taylor, brand and education manager at Eve Taylor London, explains how to make it work for your clients
PROFESSIONALBEAUTY.CO.UK
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INSIDER BEAUTY
Our exclusive monthly benchmarking stats for each sector of the market
INSIDER SPA
RIVER ISLAND With clients returning to your spa
INSIDER NAILS
LIPSY With clients focused on washing their hands
THE RETAIL DILEMMA
The rise in online shopping during the pandemic has heightened the challenge of retailing in salons and spas. Hellen Ward explains why professional brands should be careful not to burn their bridges
ASK THE EXPERTS
Our beauty experts answer your questions about every aspect of running a salon or spa business
GET ACCURATE ENERGY BILLS WITH SMART METERS
Avoid estimates and only pay for what you use. Ask your energy supplier if you are eligible for a smart meter
TALKING TO… CATHY BALL & FRAN ROWLAND
As renowned spa director Cathy Ball retires and hands the reins to Fran Rowland, Eve Oxberry speaks to both about the secrets of Calcot & Spa’s longevity, and what lies ahead
OFF THE MARK
As we head in to summer, arming yourself with the knowledge to treat hyperpigmentation and melasma will help you to provide your clients with the best course of action, finds Eleanor Vousden
GET EVEN
Help your clients prevent and clear pigmentation and melasma with these brightening home care treatments
FRESH START
Supplier Professional Beauty Systems is helping salons bounce back strong with a refresh of its core brands Crazy Angel and Kaeso, as well as new training. Brand manager Caitlein Hannigan gives us the lowdown
CLOSE CALL
With contact allergies a growing concern, Amanda Pauley caught up with tech Georgie Smedley to find out how to prevent them from occurring and get her top for working safely
SPEAKING FROM EXPERIENCE
Nikki Smith has overcome many business challenges during her 25 years operating The Waxing Station in Stalybridge. From managing expansion to staffing issues, the salon owner shares her pearls of wisdom with Amanda Pauley
MAKING WAVES
During one of the toughest ever years for the industry, multimillion-pound Wave Garden Spa has opened in Snowdonia, with hopes to become one of the UK’s leading wellness destinations. Amanda Pauley gets the lowdown
BRIGHTER DAYS
Innovations to tackle maskne and lift the mood top this month’s launches as we prepare for sunnier days ahead
SPECIAL DELIVERY
This month’s hot new treatment launches use advanced technology to deliver active ingredients deeper into the skin
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