ASK THE EXPERTS

EDITOR’S COMMENT
With salons, spas and therapists still adjusting to

NEWS
Massage and touch therapy could reduce sick days

POWER COUPLES
Combining electrotherapy with the active ingredients in aromatherapy-based skincare can lead to impressive skin results. Matt Taylor, brand and education manager at Eve Taylor London, explains how to make it work for your clients

PROFESSIONALBEAUTY.CO.UK
We take a look inside PB’s digital world

INSIDER BEAUTY
Our exclusive monthly benchmarking stats for each sector of the market

INSIDER SPA
RIVER ISLAND With clients returning to your spa

INSIDER NAILS
LIPSY With clients focused on washing their hands

THE RETAIL DILEMMA
The rise in online shopping during the pandemic has heightened the challenge of retailing in salons and spas. Hellen Ward explains why professional brands should be careful not to burn their bridges

ASK THE EXPERTS
Our beauty experts answer your questions about every aspect of running a salon or spa business

GET ACCURATE ENERGY BILLS WITH SMART METERS
Avoid estimates and only pay for what you use. Ask your energy supplier if you are eligible for a smart meter

TALKING TO… CATHY BALL & FRAN ROWLAND
As renowned spa director Cathy Ball retires and hands the reins to Fran Rowland, Eve Oxberry speaks to both about the secrets of Calcot & Spa’s longevity, and what lies ahead

OFF THE MARK
As we head in to summer, arming yourself with the knowledge to treat hyperpigmentation and melasma will help you to provide your clients with the best course of action, finds Eleanor Vousden

GET EVEN
Help your clients prevent and clear pigmentation and melasma with these brightening home care treatments

FRESH START
Supplier Professional Beauty Systems is helping salons bounce back strong with a refresh of its core brands Crazy Angel and Kaeso, as well as new training. Brand manager Caitlein Hannigan gives us the lowdown

CLOSE CALL
With contact allergies a growing concern, Amanda Pauley caught up with tech Georgie Smedley to find out how to prevent them from occurring and get her top for working safely

SPEAKING FROM EXPERIENCE
Nikki Smith has overcome many business challenges during her 25 years operating The Waxing Station in Stalybridge. From managing expansion to staffing issues, the salon owner shares her pearls of wisdom with Amanda Pauley

MAKING WAVES
During one of the toughest ever years for the industry, multimillion-pound Wave Garden Spa has opened in Snowdonia, with hopes to become one of the UK’s leading wellness destinations. Amanda Pauley gets the lowdown

BRIGHTER DAYS
Innovations to tackle maskne and lift the mood top this month’s launches as we prepare for sunnier days ahead

SPECIAL DELIVERY
This month’s hot new treatment launches use advanced technology to deliver active ingredients deeper into the skin