February has been a brilliant month for UK spas, reflected in the 75% room occupancy rate and significantly improved retail sales. Your happy working culture could be one of the reasons behind the boom, with many of you taking the time to invest in your staff’s mental wellbeing, including organising more team activities and having an open-door policy.
With the popularity of advanced brow treatments showing no signs of slowing down, many of you are considering learning the art of microblading with industry leaders HD Brows and K.B Pro. Read our feature on getting your name out there as a reputable microblading technician on page 82.
You’ve also spent a lot of time updating your business’s systems for collecting and storing client data, in keeping with the new GDPR rules coming into force next month.
On the spot
What’s your top tip for creating a happy, healthy working environment for your therapists?
1. Open communication
2. Regularly ask if they are OK
3. Friendly environment
4. Team activities
92% are GDPR compliant
Which brand would you most like to do microblading training with?
1. HD Brows
2. K.B Pro
3. Brow Perfect
February 2018 in numbers
HOW DID TREATMENT BUSINESS IN FEBRUARY 2018 COMPARE WITH FEBRUARY 2017?
AVERAGE TREATMENT ROOM OCCUPANCY
HOW DID RETAIL BUSINESS IN FEBRUARY 2018 COMPARE WITH FEBRUARY 2017?