Professional Beauty - October 2021

In this edition


EDITOR’S COMMENTWelcome to this “show issue” of Professional Beauty.
NEWSChancellor Rishi Sunak praises the beauty industry as
INSIDER BEAUTYOur exclusive monthly benchmarking stats for each sector of the market
INSIDER SPAPRETTY LITTLE THING It’s been a bit of
INSIDER NAILSORELIA LONDON With clients spending more time on
PROFESSIONALBEAUTY.CO.UKWe take a look inside Pb’s digital world
THE TRUTH ABOUT… CLIENTSClients won’t always tell you what they really think, especially if their feedback is negative. Hellen Ward shares the universal truths that all salon staff should know
ASK THE EXPERTSOur beauty experts answer your questions about every aspect of running a salon or spa business
BACK TO BUSINESSProfessional Beauty London is back with a bang for 2021, with all the networking, trends and launches you’ve been missing so much. Here’s just a taste of what’s in store at Excel on October 17–18
LEARN SOMETHING NEWProfessional Beauty London’s education programme will help you reach your career goals, whether you run a salon, spa or mobile beauty business. Check out the learning opportunities happening at Excel London on October 17–18
LIVE AND KICKINGPB London has five incredible Live Stages taking place to help you and your team upskill. Here’s what we have in store…
BE IN IT TO WIN ITDo you want to put your skills to the test? Then take part in our prestigious Nail and Make-up Competitions at Professional Beauty London on October 17–18
TALKING TO… CARLA CHATBURNThe owner of salon chain Pure Perfection, Professional Beauty’s Employer of the Year 2020, shares her secrets for running a thriving business and keeping your team happy with Melanie Macleod
SAFE PAIR OF HANDSTraining specialist Jennifer Young answers your questions about oncology massage and insurance to help you provide services to clients who are experiencing, or have experienced cancer, with confidence
MERRY & BRIGHTDeck the halls and fill the stockings with these Christmas 2021 gift sets and exclusives from pro beauty brands
FOCUS ON YOUR MENTAL HEALTHIt’s been a stressful year for salon owners but there is a lot of help out there. The NHBF team explains
GROW YOUR BUSINESS, WITHOUT GIVING UP YOUR SOCIAL LIFEDo you often struggle to find enough hours in the day? The team at Beu shares some ideas to get back on track
HOW TO BECOME AN INSTAFAMOUS NAIL TECHIn a world where one post can change your life, social media-savvy nail techs Tori Watterson and Bryony Howell tell Lollie Hancock how Instagram has helped them grow their businesses
THE FULL PACKAGEAshmira Botanica launches a full range of face and body therapies and we try Salon System’s two-in-one lash and brow system
FRESH FOCUSHelp clients adapt their skin and nail care routine for autumn/winter with these hot launches
THE HUNT FOR HEROESAs an established face for mental health awareness in the hair industry, Tom Chapman has expanded into beauty. He tells us how he’s making a change through the Collective Pride Awards
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