Editor’s CommentThis is our last full issue of the year and I don’t

NewsAfter a challenging year of coronavirus lockdowns up

Invest in RFInvest in an eTwo system with Candela’s exclusive winter promotion: next-generation technology at your fingertips

professional beauty.co.ukWe take a look inside PB’s digital world

Insider beautyOur exclusive monthly benchmarking stats for each sector of the market

Insider spaJust before lockdown 2.0, business was picking up in

Insider nailsWith coronavirus continuing to impact trading for nail

Our FEEL good factorAs this challenging year comes to an end, it’s time to remind our teams and our clients of the true power and impact of what we do for a living, writes Hellen Ward

A cracking CHRISTMASAs salons and spas put plans in place to drive sales over Christmas and into the New Year, the team at booking specialist Beu share some tips for success

ask the EXPERTSOur beauty experts answer an array of questions about every aspect of running a successful salon or spa business

Talking to… LIZA SMITHThe award-winning salon owner and session tech advised on the current Government guidelines and has been mentoring other professionals throughout the pandemic. She shares her advice with Eve Oxberry

In this TOGETHERIt’s been a tough year for the beauty industry, but many suppliers have stepped up, with initiatives that promise to support salons and spas throughout the coronavirus pandemic, writes Amanda Pauley

3D AestheticsWith its new, leaner business model, 3D Aesthetics has been able to pass cost savings on to clinics and salons during this challenging period. Managing director Roy Cowley explains how

Eve TaylorFrom a new client confidence initiative to a therapist support campaign, Chris Taylor, director of Eve Taylor London, explains how the skincare brand continues to serve its accounts

CellumaCelluma’s vice president of brand management, Denise Ryan, explains how the company quickly adapted in the early days of the pandemic with new products and ongoing support

Advanced Esthetics SolutionsWith new online education and a strengthened head office team, Advanced Esthetics Solutions is showing 360º support for its partners, explains managing director Douglas Sykes

CACIInnovative treatments to protect clients and a generous Bounce Back scheme are just a few of the measures CACI has put in place to support salons and clinics during the pandemic, explains managing director Dean Nathanson

SKN CareHelping salons with online retailing and product knowledge are just some of the ways SKN Care (exclusive UK distributor of S+ Summecosmetics) has been supporting accounts, explains strategic advisor Gustavo Cardona Chorro

Smooth operatorExfoliating treatment dermaplaning is in demand. Amanda Pauley gives you the lowdown on the skin benefits and how it compares to microdermabrasion and peels

Smooth skillsIf you’re looking to update your skills, check out some of these latest dermaplaning courses

RETAIL revolutionAs beauty businesses navigate these challenging times, Eleanor Vousden explores how an online shop can offer a second revenue stream and futureproof your salon or spa

Top tips for setting up an online shopThe first step is to find a platform that will suit

Worth every PENNYSpa director Lizzie Bath reveals how you can create packages for clients that add value instead of heavily discounting your core services

Brighten UPHelp clients kick the winter blues with high-tech facials that lift, firm, tighten and nourish skin

Get set GOGet your last-minute Christmas buying all wrapped up, and check out the latest innovations for the year ahead

5-star CUSTOMER serviceNergish Wadia-Austin launched PHAB Service Stars – a register of top performing beauty professionals – earlier this year. We quiz her on how to keep standards high in your salon