Invest in RF

Invest in an eTwo system with Candela’s exclusive winter promotion: next-generation technology at your fingertips

A cracking Christmas

As salons and spas put plans in place to drive sales over Christmas and into the New Year, the team at booking specialist Beu share some tips for success

3D Aesthetics

With its new, leaner business model, 3D Aesthetics has been able to pass cost savings on to clinics and salons during this challenging period. Managing director Roy Cowley explains how

Eve Taylor

From a new client confidence initiative to a therapist support campaign, Chris Taylor, director of Eve Taylor London, explains how the skincare brand continues to serve its accounts

Celluma

Celluma’s vice president of brand management, Denise Ryan, explains how the company quickly adapted in the early days of the pandemic with new products and ongoing support

Advanced Esthetics Solutions

With new online education and a strengthened head office team, Advanced Esthetics Solutions is showing 360º support for its partners, explains managing director Douglas Sykes

CACI

Innovative treatments to protect clients and a generous Bounce Back scheme are just a few of the measures CACI has put in place to support salons and clinics during the pandemic, explains managing director Dean Nathanson

SKN Care

Helping salons with online retailing and product knowledge are just some of the ways SKN Care (exclusive UK distributor of S+ Summecosmetics) has been supporting accounts, explains strategic advisor Gustavo Cardona Chorro

Editor’s Comment

This is our last full issue of the year and I don’t

News

After a challenging year of coronavirus lockdowns up

professionalbeauty.co.uk

We take a look inside PB’s digital world

Insider beauty

Our exclusive monthly benchmarking stats for each sector of the market

Insider spa

Just before lockdown 2.0, business was picking up in

Insider nails

With coronavirus continuing to impact trading for nail

Our feel good factor

As this challenging year comes to an end, it’s time to remind our teams and our clients of the true power and impact of what we do for a living, writes Hellen Ward

Ask the experts

Our beauty experts answer an array of questions about every aspect of running a successful salon or spa business

Talking to… LIZA SMITH

The award-winning salon owner and session tech advised on the current Government guidelines and has been mentoring other professionals throughout the pandemic. She shares her advice with Eve Oxberry

In this together

It’s been a tough year for the beauty industry, but many suppliers have stepped up, with initiatives that promise to support salons and spas throughout the coronavirus pandemic, writes Amanda Pauley

Smooth operator

Exfoliating treatment dermaplaning is in demand. Amanda Pauley gives you the lowdown on the skin benefits and how it compares to microdermabrasion and peels

Smooth skills

If you’re looking to update your skills, check out some of these latest dermaplaning courses

Retail revolution

As beauty businesses navigate these challenging times, Eleanor Vousden explores how an online shop can offer a second revenue stream and futureproof your salon or spa

Top tips for setting up an online shop

The first step is to find a platform that will suit

Worth every penny

Spa director Lizzie Bath reveals how you can create packages for clients that add value instead of heavily discounting your core services

Brighten up

Help clients kick the winter blues with high-tech facials that lift, firm, tighten and nourish skin

Get set go

Get your last-minute Christmas buying all wrapped up, and check out the latest innovations for the year ahead

5-star customer service

Nergish Wadia-Austin launched PHAB Service Stars – a register of top performing beauty professionals – earlier this year. We quiz her on how to keep standards high in your salon