1 mins
INSIDER BEAUTY
Our exclusive monthly benchmarking stats for each sector of the market
TU CLOTHING
Recruitment is always a hot topic in the beauty industry, and new research from The Value of Beauty report revealed that the services division of the beauty industry supports almost a quarter of a million jobs – 78% of 2019 levels (read more about the report on page 11). In this month’s Insider survey, we wanted to get more of an understanding of how recruitment is going for salon owners. The majority of respondents (58%) said they had employed one to three new staff members in the last 12 months, while nearly a quarter (22%) hadn’t employed any new staff members.
Your employees might not just include therapists – over half (60%) of you also employ receptionists. When it comes to building strong relationships with clients, receptionists can play a crucial role – read more about the importance of employing a receptionist on page 72 and check out Elaine Beatty’s top tips on retaining your staff on page 96.
On the spot
How many new members of staff have you hired in the last 12 months?
1. One to three (58%)
2. None (22%)
3. Three to five (13%)
4. Five to 10 (7%)
Month in numbers
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