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EDITOR’S COMMENT

According to new research, the majority of salon clients want to purchase retail products from salons, but only a minority actually do. While the reasons vary, one of the most common is accessibility, with many salons not offering an online store where clients can restock between visits.

Of course, salons’ core point of difference when it comes to retail is the personalised expert advice that therapists can provide, but the convenience of online top-ups can’t be ignored.

The need for this dual approach of education and convenience is also borne out in separate research this month, which revealed the most misunderstood beauty terms. Perhaps surprisingly, salon staples like microneedling, free radicals and peptides still baffle many beauty consumers, despite the huge increase in information on such ingredients across social media in recent years. See page 11 for more info on both reports.

Another point of confusion for many clients is the breadth of supplements available and how to choose which are the right ones for their particular skin or wellbeing concerns, and our feature on page 62 gets the expert view on how to target each issue while avoiding excessive overlap of the nutrients involved.

This issue we also celebrate all the salons, spas and individuals who are working hard to get things right for their clients, providing excellent treatment delivery, expert knowledge and customer care.

The winners of the Professional Beauty Awards 2023 are profiled in all their glory from page 85. From exceptionally high commitment to staff training and development to evidence of innovation and passion for the industry, we explore the reasons why our judges selected these 11 outstanding businesses and individuals to receive the trophies. We hope you find their stories inspiring.

Editor

This article appears in April 2023

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April 2023
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EDITOR’S COMMENT
According to new research, the majority of salon
NEWS
71% of Brits would like to buy retail
PROFESSIONALBEAUTY.CO.UK
We take a look inside PB’s digital world
INSIDER BEAUTY
Our exclusive monthly benchmarking stats for each sector of the market
INSIDER SPA
In positive news for the spa
INSIDER NAILS
Making clients aware of the dangers of
Skinimalism hero
With demand for both personalisation and minimalism on the rise, could new bespoke skincare concept Lesielle® be the answer?
The silver bullet
There may not be one simple solution to securing the future growth and professionalism of our industry, but regulation will make a huge impact, writes Hellen Ward
Ask the experts
Our beauty experts answer your questions about every aspect of running a salon or spa business
Talking to… Karen Thompson
With four successful salons and a background in corporate business growth and management, the owner of Beauty Secrets tells Eve Oxberry about the structure salons need to scale up
Smooth talking
Cellulite is notoriously tough to treat, but a spate of devices has come to market in the past decade to provide options for those who want rid. Kezia Parkins asks the experts which technologies are best for long-term results
Set the tone
Some of the best devices for improving the appearance of cellulite and lax skin
Supplement stacking
Unsure on how to advise clients to select and combine the right supplements for their skin’s needs? Lollie Hancock finds out
See the light
Discover how Smart Pico offers maximum flexibility and maximum treatment efficacy for skin rejuvenation and tattoo removal
Self care... down there
Should you be offering your clients skincare treatments for their “private” parts? Lollie Hancock finds out
On course
Candice Glanville, founder of Skin Group International (SGI) shares her thoughts on the Government’s proposed licensing scheme and how SGI is making qualifications more accessible with bespoke learning pathways
Beauty on the spectrum
With April marking Autism Acceptance Month, Ellen Cummings speaks to autistic people in the industry to find out how their neurodiversity has influenced their journey into beauty
On with the show
Professional Beauty London hit ExCeL in March, bringing professional trade visitors together with some of the biggest brands in the industry, plus education and networking with industry leaders
Wellness connections
The World Spa & Wellness Convention London brought together spa leaders from all four corners of the world for two days of networking, seminars, and education
Coronation equation
With an extra bank holiday for the coronation scheduled in May, what should be your stance on time off for employees? The NHBF explains
Talon show
A packed Nail Competition saw talented techs battle it out live over two days at Professional Beauty London 2023
Creative talent
Find out who won the five categories of the Professional Beauty London Make-up Competition 2023
A night to remember
The Professional Beauty Awards 2023 celebrated 11 outstanding winners. We find out what makes them so amazing
Cool and calm
One new treatment promises to tackle the effects of menopause on skin, plus we try out a resultsdriven holistic facial
Deep clean
This month’s launches include products to deeply cleanse and brighten skin, plus a range of fresh colours for nails, brows and more
Targeted training
Kerry Symons, spa manager at Champneys Henlow, tells us what makes apprenticeships such a good option for beauty salon and spa businesses
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