1 mins


You shared your plans for 2023…

Hayley Kooner, owner, Hayley Kooner Beauty, Kenilworth: “I‘m moving location to work alongside another therapist and friend and all thanks to a comment I made on your socials a year or so ago.” Novalash International: “We are super excited about 2023! We have lots of plans to train new lash artists while helping established lash artists grow and succeed.”

This month we asked you…

Do you run special offers for Valentine’s Day?

21% Yes, I do

58% No, I don’t

9% Haven’t before, but considering it

12% Used to, but not anymore

Hot Topic

How have you adapted to stay profitable?

Tessa Stevens, owner, Tessa Stevens Health & Beauty Clinic, London:

“We totally changed our business after the pandemic - reduced our service menu, taking away low-profit treatments and increasing service time. It resulted in our best-performing year in our end-of-year accounts.”

Zoe Nichols, lash technician and head trainer for Novalash, Bournemouth:

“I’m mobile so have insisted on a £60 minimum spend.”

Hot Topic

Professional Beauty London build-up

Katrina Atkinson, owner, Top Kat Wellness, Hull: “There are no strangers at Professional Beauty – just friends you’ve not yet met! PB is all about learning from the best, seeing what the new trends are and having fun! I absolutely love attending their events as it’s so worthwhile for my business. Thank you PB.”

Charles Mills, chief executive, Gelida: “Looking forward to it!”

Jennifer Jane, founder, The Bridal Make-up Academy, London: “Can’t wait to be there.”

Kelly Shaw, founder, k:Spa, Hampshire: “We can’t wait, it’s the first time the whole team are coming.”

Nergish Wadia-Austin, founder, Phab Service Stars: “Make time to attend these vital industry events and bring your knowledge up to speed.”

Tracey Wilson, owner, Salonesque, Kent: “I read your article about cutting costs. We wanted a cleaner to bleach all our floors at the end of the week so we could leave on time. One client is a cleaner and we pay her in nails, not cash. It works for us so maybe other salons could try paying in treatments.”

Join the conversation…

The team


Facebook: /ProfessionalBeautyUK
TikTok: @professionalbeauty01
Linkedin: professionalbeauty
Twitter: @pro_beauty
YouTube: 1ProBeauty

This article appears in February 2023

Go to Page View
This article appears in...
February 2023
Go to Page View
The news that beauty salons are keeping our British high streets alive
Beauty salons keeping British high streets alive, as focus shifts to experiences
We take a look inside PB’s digital world
Our exclusive monthly benchmarking stats for each sector of the market
While January may be the month to make New Year’s resolutions, February is the time to see whether these changes have really stuck
Although honing your skills as a nail tech is a key part of being successful in the industry
STELLAR service
With customer service crumbling in the retail and hospitality sectors, could the excellent care provided by salons and spas be the key to their survival?, asks Hellen Ward
ASK THE experts
Our beauty experts answer your questions about every aspect of running a salon or spa business
PERFECT Partnership
Treatwell is the firstever headline sponsor of the Professional Beauty London show. Here’s what Treatwell has in store for visitors
The nail industry icon tells Kezia Parkins the secrets to her social media success, and how her clients are helping rebuild her confidence after the pandemic
Spa spending
Thermal features and pools are key to spas in 2023, but rising energy costs are making them more expensive to run. Lollie Hancock finds out how to cut costs without compromising on quality
Meet the BRANDS
Discover the latest launches and exclusive show discounts available at PB London in our guide, organised by zone to help you plan your day
INVEST IN education
Professional Beauty London 2023 will feature a stellar line-up on the conference and live stages programmes. Here’s what’s in store
IN IT to win it
Looking to raise your profile as a nail tech or make-up artist? Compete in the Nail and Make-up Competitions at PB London to cement yourself as one of the best in the business
Kezia Parkins asks three serial nail competition winners about their love for competing and how it helps build confidence and careers
Inclusivity is the right thing to do for both people and profits. The team at Shop Beautiful explains how the products you choose for your salon or clinic are key
THE truth ABOUT facial CUPPING
Facial cupping is becoming increasingly popular on social media. Ellen Cummings speaks to the experts to find out how to do it and what benefits it can have for the skin
Superpowers of ADHD nail techs
Kezia Parkins speaks to nail technicians with ADHD to find out how the condition impacts their work, creativity and mental health
Citrus ROOMS
Salon owner Gemma Yull tells Ellen Cummings how the design of her salons helps her run a successful business
Melissa Mitchelmore, spa manager at Glass House Retreat in Essex, shares her advice on how to choose the right product house and motivate your team through regular training
Spotlight on...LACTIC ACID
Lactic acid is an alpha hydroxy acid commonly used in skincare. Ellen Cummings quizzes the experts to find out more about the science behind the acid and how it can be used in salon
Make-up Artist
For the third instalment of In the Kit, educator and ACH Aesthetics founder Andrew Hansford tells Lollie Hancock his five must-have products and devices
New face and body treatments to help clients achieve flawless skin and an all-over glow
Launches this month include serums, masks and make-up designed to relax, revive and rejuvenate
Cosmetic acupuncturist Athena Giralea explains how she got into the practice and why she thinks it can transform the beauty industry
Looking for back issues?
Browse the Archive >

Previous Article Next Article