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1 mins

Insider spa

Business Trends

Cotton Traders

With spring in full swing, clients are starting to get themselves holiday-ready, which is why machinebased body treatments have been more popular in your spa – with cellulite (40%) the number-one skin condition clients are asking you to treat. Treatments that target brown spots (20%), working to minimise their appearance, are also in demand. Find out how to achieve a return on investment with your body-contouring machine on page 80.

Creating a clear and concise brand for your spa has also been a core focus, with several of you citing the right monetary investment (60%) and consistent business message in your marketing materials (40%) as the most important factors. This has resulted in many of you examining your website, social media presence, treatment menus and more. For business advice from the industry’s leading experts, turn to page 49.

On the spot

Which body concern do you treat most often with machines?

1. Cellulite

2. Brown spots

3. Skin laxity

80% want to attend a course to spot skin changes that mean a client may need to see a GP

What is the most important consideration when rebranding your spa?

1. Monetary investment

2. Consistent brand message

3. Innovative design/ethos

4. Original (not stock) images

February 2019 in numbers

HOW DID TREATMENT BUSINESS IN FEBRUARY 2019 COMPARE WITH FEBRUARY 2018?

This article appears in April 2019

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April 2019
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Editor’s Comment
With the news this month that the continuing uncertainty
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Your one-stop shop where all the latest news, features, products and expert opinions are brought together and streamed by sector-specific channels
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Our exclusive monthly benchmarking stats for each sector of the market
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With spring in full swing, clients are starting to
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The health and safety of your techs is of paramount
Make KPIs WORK FOR YOU
Tracking the performance of your business and your team relies on five key performance indicators. HELLEN WARD explains why
Ask the EXPERTS
Our experts answer an array of questions about every aspect of running a successful salon or spa business
Skincare GETS Ultra Smart High performance meets high science
Following decades of research and development, Elemis is introducing its most diverse networks of specialised micro and macro algae yet, with the launch of the Ultra Smart Pro-Collagen range
Talking to… Erika Hodgkiss
The inspirational therapist is an example of the role the beauty industry can play in the early detection of melanoma, having spotted cancerous moles on four of her clients. She shares her incredible story with Amanda Pauley
The BIG league
Professional Beauty London 2019 has been hailed by the industry as a standout event, bringing together top-level visitors with the greatest innovations in beauty, spa and wellness. Here’s why people flocked in their thousands to ExCeL on February 24–25
A WORLD STAGE
The growth of social fitness experiences, how to be a transformative leader and the impact of the microbiome were among the key trends discussed at the WORLD SPA & WELLNESS CONVENTION LONDON
Great LENGTHS
Both big name and amateur lash artists showed off their extension skills in Professional Beauty’s Lash Championships 2019. See who came out top
Top tech TALENT
The best professional techs in the country came together to prove their skills at PB LONDON
Creative COLOUR
The Warpaint Championships brought creative make-up talent from across Europe to London to battle it out in four key disciplines. Find out who made the grade
The right choice
Three clinic owners tell GEORGIA SEAGO about how they chose the right bodycontouring machine for their business, and share their tips on achieving ROI
Rapried results
The newest fat-reduction technologies on the market offer clients fast results
MANAGING Annual LEAVE
Employees’ holiday entitlement will vary depending on their contracted hours and a range of other factors. The National Beauty Federation explains how to make sure you’re getting it right
MIND management
Psychology graduate FRANCESCA NATHAN tells FIONA VLEMMIKS how her deeper understanding of how the mind works has shaped her role as manager of Perfect 10 Nails and Beauty in Kent
Bounce BACK
Collagen supplements are increasing in popularity. We find out what’s new and showcase some of the best on the market
Insurance: ARE YOUPAYING too much?
Insurers often charge an extension fee for new or potentially dangerous treatments, but how do they calculate the risk, and why do their fees vary so much? Christina Ryan, senior account handler at insurance broker Inevexco, which administers Professional Beauty Direct, explains
Winning FORMULA
We find out exactly what made the winners of the PROFESSIONAL BEAUTY and WORLD SPA & WELLNESS AWARDS 2019 stand out to judges, and how the awards are boosting their businesses
NAIL BITES
Mavala turns 60, CND goes to the BRITs and a deluxe nail salon installs an innovative runway
How to CLASSIFY STAFF
Employee, worker or self-employed? The definitions can be confusing, but get it wrong and you could have a law suit on your hands, explains DAVID WRIGHT
Skin DEEP
Science-led products for both face and body influence this month’s new treatments
ALL kitted OUT
Smart skincare kits and duos launch to tackle a range of concerns, while nail and make-up collections reflect the warmer months set to come
How to make it as a… franchisee
Justyna Rostek, director of Guinot Salon in Earlsfield, on how to join a franchise network with an established brand and become a successful franchisee
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