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Editor’s Comment

With the news this month that the continuing uncertainty around Brexit is impacting both investor and consumer confidence in the beauty industry (see page 16), it’s heartening to hear that some international companies are still choosing the UK for their European flagships. Find out more about Taj Hotels’ new Londonbased Jiva Spa on page 13.

Meanwhile some homegrown businesses are powering ahead with major expansion plans. Surrey-based nail and wax specialist Mooeys has secured its first two franchises and is on the path to national growth (see page 13).

For more inspiring business models from the UK and further afield, check out our coverage of the winners from the Professional Beauty and World Spa & Wellness Awards 2019. These 22 outstanding spas, salons and individuals fought off exceptional competition, so we’ve delved deeper into each business to find out why our expert industry judges felt they were worthy of their titles. See page 103 for more.

Of course, while awards and recognition are an amazing end result, the foundations of success in the salon world are built on the less sexy stuff, like setting realistic goals and calculating return on investment, particularly when it comes to equipment with a big initial outlay. Our feature on body-shaping devices on page 81 explores how three businesses made the investment work for them, from calculating risk, to creating profitable packages. And for advice on securing return on your biggest investment of all – payroll – take a look at the five KPIs Hellen Ward uses to measure performance on page 45, and find out how analysing all five as a whole could help your own path to growth.

Editor

@Pro_Beauty01 @Pro_Beauty /ProfessionalBeautyUK

This article appears in April 2019

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April 2019
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Editor’s Comment
With the news this month that the continuing uncertainty
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The health and safety of your techs is of paramount
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Tracking the performance of your business and your team relies on five key performance indicators. HELLEN WARD explains why
Ask the EXPERTS
Our experts answer an array of questions about every aspect of running a successful salon or spa business
Skincare GETS Ultra Smart High performance meets high science
Following decades of research and development, Elemis is introducing its most diverse networks of specialised micro and macro algae yet, with the launch of the Ultra Smart Pro-Collagen range
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Top tech TALENT
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Creative COLOUR
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The right choice
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MANAGING Annual LEAVE
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MIND management
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Bounce BACK
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Insurance: ARE YOUPAYING too much?
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Winning FORMULA
We find out exactly what made the winners of the PROFESSIONAL BEAUTY and WORLD SPA & WELLNESS AWARDS 2019 stand out to judges, and how the awards are boosting their businesses
NAIL BITES
Mavala turns 60, CND goes to the BRITs and a deluxe nail salon installs an innovative runway
How to CLASSIFY STAFF
Employee, worker or self-employed? The definitions can be confusing, but get it wrong and you could have a law suit on your hands, explains DAVID WRIGHT
Skin DEEP
Science-led products for both face and body influence this month’s new treatments
ALL kitted OUT
Smart skincare kits and duos launch to tackle a range of concerns, while nail and make-up collections reflect the warmer months set to come
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