Professional Beauty
Professional Beauty


1 MIN READ TIME

INSIDER SPA

F&F

With searches for at-home wellness tools having soared over the past 18 months as clients take their self-care rituals more seriously, now is the perfect time to showcase the items you have at your disposal. The wellness tool you retail the most is body brushes (67%), which can help reduce cellulite and smooth skin, but many of you are also now experiencing an increased interest from clients in facial tools rose quartz rollers (20%), jade rollers (13%) and gua sha stones (13%).

The recruitment crisis is a big issue for the spa industry, which is why many of you have implemented initiatives to keep the amazing staff you have, as well as recruit good therapists. Things you have found work well in this arena include paying staff a higher hourly rate to do weekend and evening shifts (33%) and using a specialist recruitment agency to weed out time wasters during the recruitment process (7%).

On the spot

How are you finding therapists willing to work evenings and weekends?

1. Having a rota system to share weekend and evening work fairly (40%)

2. Paying a higher hourly rate to do these shifts (33%)

3. Structure for long-term staff to work fewer weekends and evenings (20%)

4. Using a specialist recruitment agency to weed out time wasters (7%)

Which at-home wellness tools do you retail to clients the most?

1. Body brush (67%)

2. Rose quartz roller (20%)

3. Jade roller (13%)

4. Gua sha stone (13%)

5. Cryo ice globes (7%)

53% have raised funds/donated to Ukrainian relief appeals

Month in numbers

50% average treatment room occupancy in March

About

This article appears in the May 2022 Issue of Professional Beauty


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COPIED
This article appears in the May 2022 Issue of Professional Beauty