Insider spa

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As consumer awareness about wellness and its impact on mental and physical health grows, being able to offer an array of treatment programmes that target different groups is now essential. Nearly half of you (40%) are predicting that family wellness, enrichment programmes that focus on eating well, exercising and healthy family interactions, will be big next year, as well as more tailored options for sound therapy to aid modernday concerns such as stress and poor-quality sleep.

With recruitment in the spa industry still a big issue, taking advantage of all avenues to find those great therapists is crucial. Online job postings are still your core way of finding potential employees (39%), but many of you say that social media (20%) and referrals from staff (20%) are also helping you hire the right people. There are a lot of major spa openings in the UK in early 2020, find out where and why on page 52.

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