mins
EDITOR’S COMMENT
In a market where rising costs are increasingly pushing many salon owners to close up and go it alone, it’s heartening to see a long-term self-employed beauty professional taking the opposite approach this month, setting up a salon business with ambitions to pass on her expertise to the next generation. Find out why award-winning nail professional Kirsty McDonough thinks there has never been a better time to launch a salon in our lead interview on page 49.
We also hear from another inspiring salon owner this month, who is opening her third site with a view to creating a franchise model. Hear how Jasmine Holmes grew Holmes of Beauty from a shed in her mum’s garden to a multi-site salon and academy business with the help of a strong and supportive team, on page 72.
Addressing any concerns within a salon team is vital for longevity and growth, and regular performance reviews are key to that, as Hellen Ward discusses in her column on page 38.
But while a loyal team is undoubtedly key to success, sometimes your loyal customers could be doing your business more harm than good. Do you ever find yourself making exceptions and adaptations for longstanding clients when in reality the best financial decision may be to let them go elsewhere?
In our hot topic feature, business mentor Stevey Powell argues that staying in client relationships that are rooted in obligation or fear is a fast track to burnout. Read her advice on page 77.
This issue also sees the return of our World Spa & Wellness Exclusive section, and for October we’re taking a closer look at nutrition trends, examining which ones actually work and which are passing TikTok fads. Read the experts’ advice on the trends that matter for beauty professionals and how to work them into your clients’ programmes on page 56, then discover the supplements that deliver results on page 61.
Editor