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INSIDER BEAUTY

Our exclusive monthly benchmarking stats for each sector of the market

JOE BROWNS

Both treatment and retail business was worse than this time last year for the majority of beauty salons and average treatment room occupancy was a little lower than we’ve seen in recent months too.

With energy bills and other supplier costs on the increase, it’s not surprising that 100% of respondents to this month’s Insider beauy survey believe that the Government needs to do more to financially support the industry. Some salons will be making changes to cope with the current cost-ofliving crisis – don’t miss our experts’ top money saving tips on page 70.

In some good news from the Government, MPs have launched an investigation into the value of complementary therapies in supporting physical health, mental health and wellbeing and taking pressure off the NHS – read more about this on page 11.

On the spot

What do you think is the most important aspect of a client’s treatment experience?

1. The therapist (92%)

2. Product brand used (4%)

3. Technologies or ingredients used (4%)

100% think the Government needs to do more to financially support the beauty industry

Month in numbers

63% average treatment room occupancy in September

How did treatment business in September 2022 compare with September 2021?

How did retail business in September 2022 compare with September 2021?

Take part in our Insider feature

Want to have your say on the beauty industry? Take part in our Insider feature. Sign up at: professionalbeauty.co.uk/insider

This article appears in November 2022

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This article appears in...
November 2022
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EDITOR’S COMMENT
With the cost of running a business still rising, there have been a few new measures introduced by the Government to help ease the strain
NEWS
MPs launch investigation to prove value of complementary
Take a CHANCE
Entries for the PB Awards 2023 close on November 23, 2022. Don’t miss your opportunity for recognition and success
PROFESSIONALBEAUTY.CO.UK
We take a look inside PB’s digital world
INSIDER BEAUTY
Our exclusive monthly benchmarking stats for each sector of the market
INSIDER SPA
With the continuing cost-of-living crisis, spas are having to do more to attract and keep clients
INSIDER NAILS
The change in season from autumn to winter often sees clients move to more festive nail shades
GROW YOUR beauty business
During the pandemic, Mark Alexander chose to change the software used at his business, Natural Balance Therapies. Since, the business has grown to a “centre of excellence” with the help of Fresha
The price IS RIGHT
How often should you increase your treatment and retail prices, and with the cost of living escalating, how will clients react to rises now? Hellen Ward shares her tried-and-tested advice
CUT YOUR overheads
With winter approaching and energy bills on the rise, could you cut costs elsewhere in your business? The team at Beu explains how
ASK THE Experts
Our beauty experts answer your questions about every aspect of running a salon or spa business
PLAN A Christmas cracker
Are you making the most of Christmas? Check out the NHBF’s tips for a fantastic festive season in your salon
Talking to… MILLIE KENDALL
The British Beauty Council chief executive and industry icon tells Ellen Cummings about the latest developments in policy, trends and raising the reputation of beauty
UNDER the skin
Aesthetic technologies are increasingly being used to replicate the effects of invasive treatments with almost no downtime. Kezia Parkins explores the latest developments
Tight FIT
Some of the best radiofrequency devices for achieving skin-tightening and anti-ageing results for the face
DOES skin cycling WORK?
With a growing number of TikTok beauty gurus speaking out about how “skin cycling” has transformed their skin, Lollie Hancock asks the experts whether this approach works
Reuniting THE INDUSTRY
After a three-year hiatus, PB North returned to Manchester on September 25-26, reuniting the northern beauty industry for two days of launches, education, networking and competitions
TOP NAIL talent
Some of the best nail techs in the business battled it out in Manchester on September 25–26 at the Professional Beauty North Nail Competition 2022. Here’s who won
Save your salon MONEY
With the cost-of-living crisis threatening beauty businesses across the UK, Lollie Hancock asks the experts their top tips for cutting costs as we head into winter
Spotlight on... GLYCOLIC ACID
Glycolic acid is a common skincare ingredient used in both in-salon treatments and homecare routines. Ellen Cummings speaks to the skincare experts about how it works, the concerns it can treat and the active ingredients it can be used alongside
IN THE mix
New face and body treatments blend tech and touch for a bespoke mix and impactful experience
HYDRO BOOST
Products to hydrate and soothe are among the latest launches, as well as more gift sets for your Christmas displays
TIME OF CHANGE
Aston and Fincher’s national beauty manager Claire Lebrun tells us about the complete rebrand of Hara and how the pandemic has influenced industry trends
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