Both treatment and retail business was worse than this time last year for the majority of beauty salons and average treatment room occupancy was a little lower than we’ve seen in recent months too.
With energy bills and other supplier costs on the increase, it’s not surprising that 100% of respondents to this month’s Insider beauy survey believe that the Government needs to do more to financially support the industry. Some salons will be making changes to cope with the current cost-ofliving crisis – don’t miss our experts’ top money saving tips on page 70.
In some good news from the Government, MPs have launched an investigation into the value of complementary therapies in supporting physical health, mental health and wellbeing and taking pressure off the NHS – read more about this on page 11.
On the spot
What do you think is the most important aspect of a client’s treatment experience?
1. The therapist (92%)
2. Product brand used (4%)
3. Technologies or ingredients used (4%)
100% think the Government needs to do more to financially support the beauty industry
Take part in our Insider feature
Want to have your say on the beauty industry? Take part in our Insider feature. Sign up at: professionalbeauty.co.uk/insider